KAGED 60-DAY SATISFACTION GUARANTEE/RETURN POLICY
At Kaged, LLC (“Kaged”), we stand behind our products and quality controls. If you are not satisfied with a Kaged product you purchased from us or one of our authorized sellers in the United States, you may request a refund, store credit, or replacement product within 60 days of the date of purchase.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.
To submit a request, please visit our Returns Center here or contact us at [email protected] and have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, mail your product to Kaged, or provide other information to assist Kaged in processing your request.
You must submit your request within 60 days of the date of original purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase. If you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return.
Kaged reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Kaged concludes that the purchaser has abused the Guarantee. Kaged may amend or terminate the Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at [email protected].
RETURNS OF APPAREL
Apparel wear must be unworn, and unwashed, and all original tags and labels are attached to the item(s).
Effective: November 15, 2023